Customer Service Guidelines CUSTOMERS are not dependent on us - we are dependent on them. CUSTOMERS are not an interruption of our work - they are the purpose of it. CUSTOMERS are our partners in business. CUSTOMERS are not people with whom to argue, get angry at or match wits with. CUSTOMERS are deserving of the most courteous and attentive service we can provide to them CUSTOMERS are our life blood because without them we wouldn't have any business. What You Can Expect DOOR TO DOOR SERVICE Direct Service from the Shipper to your door. Less Handling, Less DAMAGE. SERVICE STANDARDS Delivered when YOU want NOT when they get around to delivering your shipment. COMMUNICATION One Toll Free number covering all of North America for instant contact with suppliers and branches. ( 1-888-868-0006 ) PERFORMANCE We monitor all shipments using common carriers or independents. Shipments over 500 miles are tracked each morning to report the status of your shipment; either on time, behind or ahead of schedule. This way you know when the shipment will arrive and start making you $$$$. LOWER FREIGHT COSTS We believe that by LISTENING to your distribution needs we can apply the correct carrier profile to maintain your service as well as reduce YOUR freight costs. INDEPENDENT & LOCAL Being an independent 3PL, we represent YOU. With honesty and integrity we match your freight with our expertise in the industry and provide workable solutions. Due to our volumes with carriers, we can pass along competitive rates which in turn reduces your annual transportation costs.     Head Office:     14520 Parkside Drive S.E.     Calgary, Alberta     Canada T2J 4J8     Phone: (403) 271-7616     Fax: (403) 271-7600     Toll Free 1-888-868-0006 Home | Commodities | Profile | Transport Partners | Locations | Privacy Statement | Contact Us | Downloads | Site Map